Our Cluj office was established 3 years ago as a Technology hub to drive the implementation of the company's Technology plans. Today, the office consists of 35 colleagues and is continuing to grow. We are now looking for a dynamic and inspiring leader who will provide day-to-day management of the entire Cluj team, in addition to having direct responsibility for the Technology Delivery teams (QA, Support, Architecture).
As you’d expect with any fast-growing organization, you’ll enjoy a wide variety of responsibilities. Working closely with the Company Founders and Head of Development you won’t be afraid to roll up your sleeves and help unblock colleagues at the ground level. You’ll provide daily direction and decision-making to the Romania-based team, whilst also providing input to and representing the region in global strategic decision making.
You’ll be expected to take a keen interest in industry trends and new technologies and help evaluate and incorporate them into the business moving forward to make sure it remains an environment of innovation.
This is a truly exceptional opportunity for a driven and motivated individual to lead our office in Cluj.
Key responsibilities
Work closely with technical operations team to ensure proposed solutions will work
effectively with hardware, we supply or commit to support as required.
Grow the office taking ownership for the recruitment, selection and onboarding of new joiners to meet annual headcount plans
Estimate and track budget related to projects, technology selection, resource management
Oversee local administrative activities such as office space, equipment, finance, and monthly payroll
Mentor, coach and develop team members including performance management for direct reports
Drive a culture of continuous improvement, challenging current practices with a view to constantly improving the performance of team members, process, tools, and deliverables
Participate in system design and system architecture efforts
Support our commercial team in responding to technical questions in customer procurement and onboarding processes
Evaluate current and new technology and recommend improvements in stack or architecture
Automate low-value activities in the workstream to improve our efficiency
Track and monitor performance metrics of our tech teams and our deployed software
Deliver quality applications and services
Maintain current knowledge of technology landscape and developments, taking the initiative to drive innovation and adoption of best practices
Be an active member of the global leadership team
Our Technology
Technology is at the forefront of what we do, and the success of our company is based on our world-class technology and on finding solutions to real-world problems that have not been solved to date. Our current stack includes:
Languages: Java, VueJS, Python, Go
Android apps (Kotlin/Java)
REST APIs
Designing and manufacturing IoT ‘smart’ edge devices and expanding using Linux powered devices on the field collecting data using cutting edge technologies
Focus on security, user authentication, permissions, data integrity
AWS Cloud using EC2, Aurora, S3 and other services
JIRA, Confluence, BitBucket (Atlassian products)
Moving to a Microservices architecture using Kafka for messaging and currently implementing other patterns
Continuous Integration and Delivery using Jenkins, SonarQube, New Relic, Docker,Terraform
Test Driven Development environment with focus on testing and quality output
Agile team using Scrum or Kanban (each team chooses the best approach to drive results)
Reporting and Analytics using Pentaho
Requirements
Good English, spoken and written
Have a programming background in multiple languages, and a good understanding of various coding concepts, solution design, architecture, SysOps and DevOps
Have a solid understanding of concepts like Continuous Integration, Continuous Delivery, Code Coverage, Code Quality, Test Driven Development, Unit Testing, and Integration Testing
Are passionate about TDD, thinking how to test and are not trying to ‘escape’ writing Unit or Integration tests. Each developer is responsible and accountable for their delivered work
Able to estimate effort and deliver on your commitment
Have experience working with tools like JIRA and Confluence in a fully Agile environment using Jenkins as the CI tool
Knowledge of the following will be beneficial: SQL, ElasticSearch, Kafka, Sockets, Linux administration, Microservice patterns, Javascript (VueJS), REST API and DevOps tools like
Docker, Terraform and Ansible is a plus
Want to prototype solutions using new cutting-edge technologies and present them to the team (or to the world)
Comfortable in a fast-moving small company environment where things change
Able to plan and measure progress to that plan and report progress to the Product
With proven leadership capabilities, you are able to demonstrate how you have successfully implemented your projects by delegating and delivering through others
Able to attract, support, and inspire great technical teams
Able to convince others of expressed point of view, gaining acceptance and buy-in to plans
Be the ‘bridge’ between London and Cluj, facilitate team meetings, events and will be able to travel to London frequently and when needed
Benefits
Competitive base salary
Company stock options package
Eligible for discretionary annual bonus
Employee Assistance Programme
Health insurance
25 days of paid vacation time in addition to national holidays
Shared office space with a great working environment and a flexible approach to work
You will love what you do – waking up every day solving one of the biggest social problems of our generation
Committed team members with broad experience who share a common passion to build a world class business
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed above.
However, if you feel you might fit the job, feel free to contact us.
If you're in any doubt about whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mail Adriana and we'll get back ASAP with a response to your inquiry.
*Please note that by applying to this role you give your consent to have your personal data processed by us for this role and for future ones.
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed above.
However, if you feel you might fit the job, feel free to contact us.
If you're in any doubt about whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mail Diana and we'll get back ASAP with a response to your inquiry.
*Please note that by applying to this role you give your consent to have your personal data processed by us for this role and for future ones.
Do you enjoy using both your customer service & problem-solving skills & have the ability to transform a customer experience using a mixture of online tools? Do you have a passion to provide the best in customer service, the ability to build rapport and a desire to go the extra mile?
Opportunity:
If so, we are looking for customer minded individuals to help us create the highest quality service & experience for our customers. With a motivation to succeed, enthusiasm & friendly approach you will use your winning personality to listen to their needs & ask the right questions in order to provide first class customer service.
We are a management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real-money gambling products, mainly focused on sports betting.
What we need your help with:
Handle complaint and escalations.
Complete KYC procedures on the Company’s clients’ customers.
Process deposits and withdraws in and from customer accounts.
Troubleshoot problems with deposits and withdrawals.
Handle responses to marketing campaigns and crediting bonuses to customer accounts.
Compile daily and weekly figures for supervisors, managers and senior management.
Liaise with Clients’ agents and distribution partners.
Liaise with Clients’ suppliers and platform owners.
Others ad hoc duties.
Here are some things that we really need, to have a good start:
Strong communication and time management skills.
Attention to details and great mastery of Microsoft World/Excel.
Due to the nature of the role, verbal and written English proficiency is required.
Able to work evenings and weekends around the rota.
Keen interest in Sports, especially football is preferable although not mandatory.
Line Manager:Business Development Manager.
Working hours: 40 hours per week, Monday to Sunday, 2 shifts: 10 am -6 pm / 1 pm - 10 pm
Come on! If you’ve made it down this far, we have to ask, “What are you waiting for?”
E-mail Diana at diana.zimbru@adrya.ro and prove your point, ask her all you want to know.
They say you never get a second chance to make a first impression, so we want to make sure that they will never forget us. :)
Our Customer Supportis our first frontier, the first line of contact between our players and our service, so it’s crucial that our support agents are able to properly highlight our strengths, and make the player feel welcome.
As a Customer Support agent you will need to make sure our players have an enjoyable and seamless gambling experience. This implies checking technical problems when they arise, processing payments to and from our platform, and walking our players through our services and promotions. Fast response times, a polite approach, and a genuine desire to help is expected.
About the company:
We are a management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real money gambling products, mainly focused on sports betting.
What we need your help with:
· Host a variety od casino games live on camera for real players in our studios in Cluj – Napoca
· Manage the game table and carry out all gaming operations and procedures including monitoring and updating back-ends systems
· Ensure fair play
· Maintain the highest professional standards all time
· Interact with, and provide an engaging and rewarding experience for our live players
· Participate in table promotions, internal and external media campaigns such as photo shoots when required
Here are some things that we really need to have a good start:
· Fluent Knowledge and understanding of the English Language
· The desire to provide exceptional Customer Service
· Positive, pro-active approach to work, with a flexible, can-do attitude
· A sense of responsibility and aspire to be the best at what you do
· The ability to work as a part of a wider team and be adaptable to changing business needs – this could include changing shifts patterns and providing covers for colleagues
Working hours: 9-17
Come on! If you’ve made it down this far, we have to ask, “What are you waiting for?”
E-mail Diana at diana.zimbru@adrya.ro and prove your point, ask her all you want to know. :)
Are you a whiz with numbers and a natural at analyzing information in front of you?
If buying and selling Goals and Corners sounds great for you, that means you are a natural Sports Trader.
Experience is not necessary, all you need is a keen interest in Sports, especially Football.
You will learn from the best professional Traders who leads you to be more successful in an international and vibrant environment, like Sports Betting Industry.
How about we give you some more information?
This role may be perfect for you to take your career to the next level.
About the company:
We are a management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real money gambling products, mainly focused on sports betting.
What we need your help with:
Create new events via our in-house trading desk and publish these markets live online.
Monitor and manage incoming bets and analyses betting activity.
Adjust prices, when necessary, because of a changing market or in reaction to smart betting activity.
Trade live events in play using our in-house trading tools.
Settle markets and events accurately and promptly after their conclusion.
Ensure website and mobile site content is accurate and updated at all times.
Review customers’ bets and profile them according to different strategies.
Compile daily, weekly and monthly figures as instructed by management.
Support the operations team with customer inquiries.
Other ad hoc duties.
Here are some things that we really need to have a good start:
Must Speak English
Proficiency with Excel
Degree educated in Math’s, Finance or Accounting or related degree
Able to work evenings and weekends around the Rota.
Have a keen interest in sports, especially football
Have some interest in the betting industry
Working Hours: 3 or 4 night shifts a week, Monday to Sunday.
Come on! If you’ve made it down this far, we have to ask, “What are you waiting for?”
E-mail Diana at diana.zimbru@adrya.ro and prove your point, ask her all you want to know. :)
It requires both your intellectual ability to master mathematical domains and a willingness to be a person that can set a high standard for yourself first. We will take care of you, your career, personal and professional development.
We are looking for a Sports Trader, someone who is a whiz with numbers and is a natural at analysing information in front of them.
About the company:
We are an important service provider, management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real money gambling products, mainly focused on sports betting.
Here are some things that we really need, to have a good start.
• Proficiency in English;
• Proficiency with Excel;
• Degree educated in Maths, Finance or Accounting or related degree;
• Able to work evenings and weekends around the rota;
• Have a keen interest in Sports, especially Footbal;
• Have an interest in the betting industry.
A few key responsibilities we're looking for you to handle:
• Create new events via our in-house trading desk and publish these markets live online.
• Monitor and manage incoming bets and analyse betting activity.
• Adjust prices, when necessary, because of a changing market or in reaction to smart betting activity.
• Trade live events in play using our in-house trading tools.
• Settle markets and events accurately and promptly after their conclusion.
• Ensure website and mobile site content is accurate and updated at all times.
• Review customers’ bets and profile them according to different strategies.
• Compile daily, weekly and monthly figures as instructed by management.
• Support the operations team with customer inquiries.
• Other ad hoc duties.
Are you this person?
Please send your resume @ office@adrya.ro and we'll get back ASAP with a response to your enquiry.