Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.
The company was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.
Our clients on average reduce waste by over 50% by value and sustain savings. We have now worked with hundreds of sites to reduce food waste, including hotels, universities and schools, staff restaurants, event/hospitality kitchens, buffets, pubs, and high street restaurants. Where the system is permanently adopted, pre-consumer waste value is reduced by 50% - 70% with no detrimental impact to the perceived quality or value of the offer to their customers. This represents a typical improvement of food cost savings of 3% to 8%, commonly a 40%+ increase in profitability for operations.
As the global leader in addressing food waste, we are committed to continue pushing the envelope on what technology can do to solve this problem. Our Vision, our new artificial intelligence-based technology, is trained to automatically track all food waste thrown away. It has won awards at the World Economic Forum and has been received tremendous enthusiasm from our clients and the industry. You can read more about it on our website and this article in Forbes.
We are passionate about living our values and place them at the center of everything we do. We are excited about the like-minded talent who share these values, joining us in our mission:
Equal parts head and heart. We’re both passionate and measured. We carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term.
Bravely honest. With each other, that means we’re a transparent organisation where a healthy, respectful debate is encouraged. With our customers, we challenge them if we don’t think they’re achieving their goals, whether they be environmental or financial.
People of action. Done is better than perfect, and we learn by boldly doing then rapidly improving. We’re breaking new ground, so we know things might go wrong. But we judge ourselves and each other on our reaction and our resilience.
Bound by food. We’re a diverse bunch, but our belief in the value of food is the common thread in everything we do. With each other, we celebrate through our love and respect for food. With our customers, it means we work hard to develop creative tools to make it easy for chefs to value food. Hungry and humble. Our product is revolutionary, our people are impressive, and we’re hungry for change. But, we’re just the catalyst for a bigger movement. We stay humble regardless of our success and make the chef's the heroes in this journey.
This is an opportunity to join a rapidly growing start-up (and one of Wired’s top 100 startups in Europe) and help us propel our growth at what is truly the most exciting and dynamic points in time in our business. You will work alongside a driven team that are motivated by building an exciting business and leaving the world a better place than we found it.
About the role
As you’d expect with any fast-growing start-up, you’ll enjoy a wide variety of responsibilities such as diagnosing and troubleshooting issues, providing support to internal teams and collaborating with developers by providing more information to issues where required.
Key responsibilities:
Working with Level 1 support to identify problems raised by customers and advising on the solution
Monitoring and triage of our Kanban board, fielding support tickets as they come in.
Logging and keeping records of issues as they escalate
Reproducing issues raised and troubleshooting with the development team when needed to escalate further.
Identifying any data issues and resolving them through creation and execution of database SQL queries.
Collaborating with the development team by providing any support they require for fixing issues
Updating FAQs and documentation so team members can try to fix problems themselves
Set up new users' accounts in the Software when requested and provide necessary permissions
Investigating these tickets to establish whether the problem is caused by mis-configuration of the system, bad data or a bug in the code.
Our Technology:
Technology is at the forefront of what we do, and the success of our company is based on our world-class technology and on finding solutions to real-world problems that have not been solved to date. Our current stack includes:
Languages: Node.js, Java, VueJS, Python
Android apps (Kotlin/Java)
REST APIs
AWS Cloud using EC2, Aurora, S3 and other services
JIRA, Confluence, BitBucket (Atlassian products)
Continuous Integration and Delivery using Jenkins, SonarQube, New Relic, Docker, Terraform
Test Driven Development environment with focus on testing and quality output
Agile team using Scrum or Kanban (each team chooses the best approach to drive results)
Reporting and Analytics using Pentaho
Education and experience:
You are likely to be degree educated having completed studies in Computer science subject
Experience with relational databases and SQL queries (ideally MySQL and/or PostgreSQL)
You are familiar with Android app and API troubleshooting and investigation
You are familiar with data visualisation and troubleshooting.
Knowledge of network is a plus
You have significant experience in providing technical support which will ideally include experience in a start-up / the hospitality industry / a software company / a customer service environment
You have an Intermediate working knowledge of Word / Excel / Powerpoint etc
Personal attributes:
You are results driven and can demonstrate how you have delivered effective solutions in a timely manner
You are comfortable taking ownership and accountability for your work whilst working effectively as part of a larger team
You have experience working as part of a global team and building positive relationships with internal and external individual across borders
Demonstrates excellent communication skills. You are a confident and articulate presenter. You communicate clearly in both written and spoken language. You listen attentively; you process and comprehend what you hear. You are also confident enough to ask questions and to clarify ambiguous points.
You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to get things right first time
You are transparent and act with integrity at all times
You understand that the team is relying on you to get things done and you will do whatever it takes to exceed their expectations.
Able to organise self, including effective scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines
Track record of identifying problems, analysing options and deploying sound decision making skills.
Motivated and curious, you love absorbing new information and are able to reliably recall and figure out how to rapidly apply it. You have the courage, when appropriate to learn new technology rather than sticking to what you know already.
Our shared attributes:
You are both passionate and measured. You carefully balance the need for quick solutions and pragmatism with the ability to step back, take in the bigger picture and build for the long term
You are transparent in approach and enjoy healthy, respectful debate. You work hard to build open and honest collaborative relationships
You get things done and seek to continually improve. Your customers want you on their team
You are passionate about the value of food and are committed to the fight against food waste
Benefits:
Competitive base salary
Company stock options package
Health insurance
25 days of paid vacation time in addition to national holidays
Shared office space with a great working environment and a flexible approach to work
You will love what you do – waking up every day solving one of the biggest social problems of our generation
Committed team members with broad experience who share a common passion to build a world class business
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed above.
However, if you feel you might fit the job, feel free to contact us.
If you're in any doubt about whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mail Adrianaand we'll get back ASAP with a response to your inquiry.
*Please note that by applying to this role you give your consent to have your personal data processed by us for this role and for future ones.
We are seeking an additional teammate to join as a Client Support Associate for our Client Support team based in our office in Cluj.
The role will comprise the following key components:
1. Provide support to our international client base on the daily use of our platform 2. Handle daily clients queries and promptly escalate them when necessary
As such you will become an expert in using your knowledge of the system to assist clients. As we evolve you will support and educate clients in their daily business. Communicating with clients is fundamental to the role.
You are driven and ambitious. You are passionate about client services and you strive to deliver a best in class client experience. You are interested in financial technology and want to build your career in a company that is a pioneer within this space.
We are disruptors and want to continue to lead. Our business is growing at a fantastic rate and this role offers a unique opportunity to further develop your career. This is an exciting time to join us as we grow the platform and expand the client
About the company:
We are an award-winning, fast-growing, ‘FinTech’ company offering an innovative Software-as-a-Service (SaaS) solution. Through our disruptive technology, our community of users benefits from our affordable, easy to deploy and scalable service. Our vision is to become the dominant provider of collateral management solutions to ALL market participants, irrespective of their size, or the instruments they trade. Backed by influential VC and corporate investors, our global team of over 80 work closely across product, technology and sales disciplines. Our flat structure and ethos of trust and communication mean you’ll be engaged with many colleagues across the business and have the senior leadership team as one of your key stakeholders.
Core Accountabilities:
Become an expert user of our product
Timely and effective handling of daily queries raised by clients
Owning client issues and communication
Tracking and detailing queries in our CRM tool
Prioritizing queries as appropriate
Escalating issues where required
Monitoring system performance
Tracking and monitoring investigations with internal stakeholders
Pro-actively identifying training opportunity for clients and advocating best practices
Testing and understanding new functionality or fixes, providing feedback where necessary
Follows the company’s guidelines and best practices including (but not limited to): design patterns, security and confidentiality of all data and documentation
Here are some things that we need to have a good start:
Previous experience in a client-facing role in financial or technology services
Interest or experience in financial markets and financial products a plus
High client focus
Great communications skills – verbal and written
Highly motivated and collaborative
High attention to details
Strong problem solving and analytical skills
Proactive and transparent – able to request support and accept help readily from other team members
A strong team player “we” before “I”
Strong Excel and data manipulation skills
Familiarity with CRM systems
Logical mind and strong problem-solving skills
Able to deal with pressure positively
Business level fluency in written and spoken English. Other languages are a plus
Willingness to work in shift hours
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed above.
However, if you feel you might fit the job, feel free to contact us.
If you're in any doubt about whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mail Adriana and we'll get back ASAP with a response to your inquiry.
*Please note that by applying to this role you give your consent to have your personal data processed by us for this role and for future ones.
We are a leading provider of Enterprise Information Management and Enterprise Information Archiving. With our solutions, we support our customers in the establishment of digital business processes (empowering your digital business) as well as in the areas of Governance, Risk Management, Compliance, and eDiscovery. We optimize systems such as file servers, mail servers, SharePoint, ERP, and third-party applications, and help companies leverage information from heterogeneous systems to create added value.
More than 500 successful installations in over 40 countries around the world are proof of the performance of our products.
We offer a comprehensive range of managed services for consulting, designing, planning and operating high availability environments in the area of file services, system administration, storage, archiving and backup. We have experienced and highly motivated professionals with outstanding key skills both in the management and implementation of managed services projects.
Here are some things that we really need, to have a good start:
System administration with a minimum of 1-3 years of proven experience
1-3 years proven experience with ITIL mainly in the area of Change & Incident Management
Fluent written/verbal German & English
Communication and interpersonal skills and be able to work well within a team
Documentation skills
Here is a brief idea about how your days will look like:
Solaris Server Administration
Veritas Cluster Management
ORACLE HSM Tool
Data management (e.g data migration)
Shell scripting
Monitoring Tools e.g. EM7, Nagios, Splunk
DellEMC Storage Systems (Isilon, Compellent)
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed below.
However, if you feel you might fit the job, feel free to prove your point and contact us.
If you're in any doubt whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mail Adriana and she'll get back ASAP with a response to your inquiry.
*Please note that by applying to this role you give your consent to have your personal data processed by us for this role and for future ones.
We are a leading provider of Enterprise Information Management and Enterprise Information Archiving. With our solutions, we support our customers in the establishment of digital business processes (empowering your digital business) as well as in the areas of Governance, Risk Management, Compliance, and eDiscovery. We optimize systems such as file servers, mail servers, SharePoint, ERP, and third-party applications, and help companies leverage information from heterogeneous systems to create added value.
More than 500 successful installations in over 40 countries around the world are proof of the performance of our products.
We offer a comprehensive range of managed services for consulting, designing, planning and operating high availability environments in the area of file services, system administration, storage, archiving and backup. We have experienced and highly motivated professionals with outstanding key skills both in the management and implementation of managed services projects.
Here are some things that we really need, to have a good start:
System administration with a minimum of 1-3 years of proven experience (WINDOWS) inclusive active directory
1-3 years proven experience with ITIL mainly in the area of Change & Incident Management
Fluent written/verbal German & English
Communication and interpersonal skills and be able to work well within a team
Documentation skills
Here is a brief idea about how your days will look like:
WINDOWS Filesystems and protocols (NTFS, CIFS)
UNIX Filesystems and protocols (POSIX, NFS)
LINUX System administration
IT Security
Scripting (Bash, Powershell, Perl, Python)
Storage systems (e.g. DELL Isilon, Unity)
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed below.
However, if you feel you might fit the job, feel free to prove your point and contact us.
If you're in any doubt whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mailAdrianaand she'll get back ASAP with a response to your inquiry.
*Please note that by applying to this role you give your consent to have your personal data processed by us for this role and for future ones.
We are looking for a Service Desk Operator to help us monitor the product Back Office for mistakes, issues and failures.
If you are at the beginning of your career and you are a person that pays attention to details this is the perfect job for you.
About the company:
We are a management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real-money gambling products, mainly focused on sports betting.
What we need your help with:
Monitoring the product Back Office for mistakes, Issues and failures. Maintain up-to-date knowledge of all electronic gaming machines, player tracking systems.
Tech-savvy and self-sufficient in operating gaming equipment, capable of identifying basic equipment/hardware key issues and apply quick fixes.
Act as a point of a major escalation, hand over to the IT department when necessary.
Inform the rest of the team in any case of repaired or replacement of the faulty item.
Monitor gaming tables, ensuring the good conditions of the equipment at all time. Fully responsible for the maintenance of the cameras and table tools and facilities.
Inspect cards and equipment to be used in games to ensure that they are in good conditions. Be familiar with the safe handling of cleaning products, equipment and supplies.
Performing inventory checks, ensuring the check-in state of the facilities and equipment is re-established during the checkout.
Ensuring teamwork and co-operation amongst staff in the Studio Team as well as supporting the Customer Service Team in handling and be on schedule with daily Customer’s complaints queries and discrepancies.
Must be able to continuously maneuver around Studio and Back Office, often coordinating with the rest of the staff on tables switching and preparation for the following game.
Ensure 24/7 operational support based on a stable and smooth shift pattern to guarantee an ongoing and successful live streaming and support to the rest of the team
Reporting into the Service Manager.
Perform any other duties as requested.
Here are some things that we really need, to have a good start:
Must have a fluent knowledge and understanding of English. Basic computer knowledge.
A team player with a desire to provide exceptional Customer Service.
A positive proactive approach to work, with a flexible, can-do attitude.
Experience in gaming machines and or games strongly preferred but not necessary.
Working hours: 8 hours/ 3 shifts
Come on! If you’ve made it down this far, we have to ask, “What are you waiting for?”
E-mail Diana at diana.zimbru@adrya.ro and prove your point, ask her all you want to know. :)
An exciting position has opened up for an experienced Application Support – Linux Analyst to join a growing team based in Cluj-Napoca.
You will be a problem solver working in a fast-paced environment so you’ll need to be able to identify issues quickly, be confident working with tech-savvy end users, and be inquisitive, tenacious, and fast- moving to fit our progressive and exciting startup company feel.
About the company:
We are an important service provider, management and marketing services consultancy firm. Our clients are small scale operators licensed in different jurisdictions to offer real money gambling products, mainly focused on sports betting.
What we need your help with:
Acquire an in-depth understanding of the Company’s products after extensive training and ability to grasp future business solutions.
Ability to interact with both technical and non-technical colleagues and work closely with testing and developer teams on new features on all products.
Create and maintain SVN repositories and log/trace all changes operated on all products.
Effectively communicate with BA Manager(s), Customer Support, Trading and Development teams.
Utilise and maintain communications on bug tracking and monitoring tools on a daily basis for various products.
Utilise and maintain communications on bug tracking tools on a daily basis for various products.
Technical understanding of third party dependencies of web based applications (hosting servers, internet providers, data feed partners).
Here are some things that we really need, to have a good start:
Linux administration (CentOs), Linux scripting, deployment automation, firewall configuration.
Monitoring and bug tracking tools (Prometheus, Assembla or similar).
Experience in deployment and administration of software packages.
Knowledge of the Software Development Life cycle.
Ability to create fault investigation scenarios based on applications that require monitoring and support.
Excellent communication skills.
Fluent in English, both written and verbal.
Knowledge of the betting industry desirable.
Excellent Microsoft Office skills.
Working Hours: 40 hours per week.
Line Manager: IT Support Manager
Of course, everyone’s career has a different path and you may not have all of the skills and/or experience listed below.
However, if you feel you might fit the job, feel free to prove your point and contact us.
If you're in any doubt whether to apply and you have many unanswered questions (after all, an enquiring mind is what we're looking for) please e-mail us: office@adrya.ro and we'll get back ASAP with a response to your enquiry.
